Klink.Cloud
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Klink.cloud is a comprehensive contact center platform designed to enhance customer engagement across various channels. It provides unified communications solutions that support voice and non-voice interactions, ensuring effective management of customer support operations.
With capabilities such as PSTN calling within Microsoft Teams and conversational AI, Klink.cloud helps automate transactional processes, reducing the workload on human agents. Businesses can launch global contact centers and utilize SMS APIs to personalize customer touchpoints seamlessly through platforms like WhatsApp and Viber.
The platform's omnichannel dashboard empowers agents to manage communications and client histories efficiently, allowing for streamlined workflows and quick responses. Advanced analytics provide insights into customer preferences and behaviors, fostering improved relationships and loyalty.
With capabilities such as PSTN calling within Microsoft Teams and conversational AI, Klink.cloud helps automate transactional processes, reducing the workload on human agents. Businesses can launch global contact centers and utilize SMS APIs to personalize customer touchpoints seamlessly through platforms like WhatsApp and Viber.
The platform's omnichannel dashboard empowers agents to manage communications and client histories efficiently, allowing for streamlined workflows and quick responses. Advanced analytics provide insights into customer preferences and behaviors, fostering improved relationships and loyalty.
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- Added on February 2, 2025
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4.0 Stars in 2 Reviews.