Userscom
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Userscom is an AI-powered ticketing software designed to enhance customer support efficiency and organization. With its intuitive interface, Userscom enables users to respond to inquiries three times faster and save up to four hours daily. The tool employs intelligent design to streamline workflow through an AI-generated to-do list, ensuring that important tasks are prioritized and managed effectively.
Users can benefit from a built-in ‘follow up’ feature, which prevents critical tickets from being overlooked by creating organized tabs, such as 'refunds', for better ticket management. Additionally, Userscom offers AI-assisted reply generation to facilitate quicker responses by drafting context-aware messages.
The integration of kanban boards allows teams to visualize ticket status and focus on key tasks. Userscom also supports multiple communication channels, including embedded contact forms and a popup chat feature, making it easy to engage with customers directly from a website.
Users can benefit from a built-in ‘follow up’ feature, which prevents critical tickets from being overlooked by creating organized tabs, such as 'refunds', for better ticket management. Additionally, Userscom offers AI-assisted reply generation to facilitate quicker responses by drafting context-aware messages.
The integration of kanban boards allows teams to visualize ticket status and focus on key tasks. Userscom also supports multiple communication channels, including embedded contact forms and a popup chat feature, making it easy to engage with customers directly from a website.
- This Tool is verified
- Added on March 23, 2024
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2.0 Stars in 1 Reviews.